Tibetan arrested for creating ‘unlawful’ WeChat group

Chinese officials in a Tibetan-populated region of Sichuan this month arrested a Tibetan man accused of setting up a group honoring Tibetan religious leaders on the popular social media platform WeChat, Tibetan sources said.

Lotse, 57 and a resident of Sichuan’s Sershul (in Chinese, Shiqu) county in the Kardze (Ganzi) Tibetan Autonomous Prefecture, was taken into custody in July for creating the chat group, which was set up to celebrate the birthdays of revered Tibetan lamas, a Tibetan living in exile told RFA this week.

“The group has around 100 members who come from all parts of Tibet,” RFA’s source said, citing local contacts and speaking on condition of anonymity for security reasons.

Chinese authorities called Lotse’s creation of the group “unlawful,” the source added.

Lotse, a single father of two sons, is now believed to be detained by authorities somewhere in Sershul, and local Tibetans were questioned about him and pressured by police in the period leading up to his arrest, the source said.

“Chinese police also visited Lotse at his home before his arrest and threatened him for creating such a group without the government’s permission,” he added.

Banned birthday celebration

Sichuan authorities arrested two Tibetans in 2021 for celebrating the 86th birthday on July 6 of exiled spiritual leader the Dalai Lama, sources told RFA in earlier reports.

The pair, a man named Kunchok Tashi and a woman named Dzapo, both in their 40s, were taken into custody in Kardze’s Kyaglung town on suspicion of being part of a social media group that shared images and documents and encouraged the reciting of Tibetan prayers on the Dalai Lama’s birthday.

The Dalai Lama fled Tibet into exile in India in the midst of a failed 1959 Tibetan national uprising against rule by China, which marched into the formerly independent Himalayan country in 1950.

Displays by Tibetans of the Dalai Lama’s photo, public celebrations of his birthday and the sharing of his teachings on mobile phones or other social media are often harshly punished.

Chinese authorities maintain a tight grip on Tibetan-populated regions of western China, restricting Tibetans’ political activities and peaceful expression of cultural and religious identity, and subjecting Tibetans to imprisonment, torture and extrajudicial killings.

Translated by Tenzin Dickyi for RFA Tibetan. Written in English by Richard Finney.

Court in China’s Shandong jails poet who called on Xi Jinping to step down

A court in the eastern Chinese province of Shandong have handed down a six-year jail term to an outspoken poet who called on ruling Chinese Communist Party (CCP) leader Xi Jinping to step down, two years after his trial.

Zhang Guiqi, 49, who is widely known by his penname Lu Yang, was sentenced to six years’ imprisonment by the Liaocheng Intermediate People’s Court, which found him guilty two years ago of “incitement to subvert state power.”

“They informed his family by phone that he has been sentenced,” Independent Chinese PEN’s freelance coordinator Zhang Yu told RFA. “He was convicted of incitement to subvert of state power, sentenced to six years in prison and deprived of political rights for three years.”

Lu pleaded not guilty, and plans to appeal, Zhang said.

“[His family] wanted to see the judgment, but they wouldn’t show it to them because they said it was a crime involving national security, and was a state secret,” Zhang said.

Lu’s arrest came after he posted a video of himself calling on Xi to step down, and calling for “an end to the CCP dictatorship.”

“At least three years of that sentence is linked to his mention of Xi Jinping, because if he’d called on anyone else to step down, it wouldn’t have been aggravated, which would have meant a three-year sentence,” Zhang said.

“That’s one year each for each character [in Xi Jinping’s name].”

Zhang said the video had been seen by a fairly small number of people to start with.

“I’m guessing that he may have used his superior knowledge of the law to argue back, making them … retaliate hard against him,” Zhang said.

Lu Yang was among a group of rights activists who went to the Shandong Jianzhu University in January 2017 to support a former professor there, Deng Xiangchao, who was targeted by Maoist protesters after he retweeted a post satirizing late supreme leader Mao Zedong.

The Shandong authorities terminated Deng’s teaching contract after the incident, while Maoist flash mobs attacked Deng’s supporters at the scene, including Yang.

Independent Chinese PEN issued a statement condemning the sentencing of Lu on Tuesday.

Meanwhile, Lu’s wife, who gave only a surname, Zhang, said she has been barred from giving interviews to foreign media, and has been threatened with the loss of her job by her current employer.

“I was in a very dark place, in hell, after I got the news [on July 26],” Zhang said. “I have been threatened by my employer … and they told me not to speak to foreign media.”

“I can’t lose this job because I have to support older relatives and my kids, who are studying abroad.”

Zhang is currently struggling to do that on a monthly salary of just 1,200 yuan, and the couple’s art and teaching business had been shut down by the authorities after Lu was detained, on the grounds that he had a share in it, Zhang Yu told RFA.

Translated and edited by Luisetta Mudie.

GENUI Acquires Majority Stake in Magnolia and Invests in Future Growth

magnolia logo

magnolia logo

BASEL, Switzerland, July 27, 2022 (GLOBE NEWSWIRE) — Investment company GENUI and Magnolia, a leading software vendor in the global digital experience and content management markets, today announce that GENUI acquires a majority stake in Magnolia and injects significant growth capital into Magnolia.

Magnolia is an emerging vendor pioneering the vision of “composable” Digital Experience Platforms (DXPs). DXPs sit on top of content management systems (CMS) and enable brands to orchestrate compelling digital experiences across multichannel customer journeys and devices. The global market for DXPs is forecast to reach 23 billion US dollars by 2028, with an average annual growth rate of above twelve percent from 2021 to 2028.

Magnolia already serves clients in more than 100 countries through nine regional offices and counts many global brands such as The New York Times, Sanofi, Sainsbury’s, Ping An and Bechtle as its trusted customers. With the funding, the company will continue the expansion of its global sales and marketing footprint including its technology and channel partner ecosystems, accelerate product innovation and increase global market awareness.

Traditionally, DXPs have been purchased as a complete suite of marketing software from one vendor. These have proven to be slow, expensive and restrictive. “Magnolia is uniquely positioned to allow customers to integrate their key applications and platforms – from legacy to modern APIs – and compose a powerful digital experience architecture enabling the overall ease-of-use and agility now expected of modern cloud solutions,” comments Magnolia CEO, Tim Brown. “With GENUI‘s support, we will now be able to fully leverage our recognition as a ‘Visionary’ in the 2022 Gartner® Magic Quadrant™ for DXP to help an increasing number of marketers, authors and developers deliver fantastic multichannel digital experiences.”

“By significantly strengthening the capital base, we are putting Magnolia in a position to even better exploit its market potential and sustainably increase its growth,” says Boris Klenk of GENUI. Upon completion of the transaction, the entrepreneur Amit Shah, an established expert in the digital experience industry, will become Chairman of the advisory board of Magnolia. “We are seeing a shift away from monolithic application solutions toward modular approaches. This is an exceptional strategic opportunity for Magnolia, which offers a future-proof composable digital experience platform for the enterprise,” comments Amit Shah.

Exiting investor Elvaston Capital Management GmbH secured a majority stake in Magnolia in 2017, which GENUI is now acquiring. “We have accompanied Magnolia during an extremely positive and high-growth phase in recent years,” says Dr. Oliver Thum, Managing Partner at Elvaston. “We are pleased that the company will now take the next steps with GENUI.”

The purchase price and other details of the transaction were not disclosed. GENUI was advised on this transaction by CMS (Legal) and Baer & Karrer (Structuring), while Morrison Foerster (Legal Germany) and Walder Wyss (Legal Switzerland) acted as advisors to Elvaston.

About Magnolia

Founded in 1997 with a vision to create the first truly open content management system, Magnolia is a world leading digital experience company. Brands who want to move fast and stay flexible choose Magnolia because the company blends the power of an enterprise DXP solution with headless agility. Magnolia operates globally with offices on five continents and more than 200 Magnolia-certified partners around the world.

About Elvaston

Elvaston is an investment company specializing in small-to-medium sized enterprise software companies in Europe. Elvaston accompanies profitable companies in various segments of enterprise software and focuses on organic growth as well as buy & build strategies.

About GENUI

GENUI is a company founded by renowned entrepreneurs and investment professionals who believe in “Good Entrepreneurship”. GENUI exclusively makes long-term commitments to companies with the goal of creating sustainable growth and social value. Companies are given professional governance by getting access to entrepreneurs with industry-relevant expertise and their corresponding networks.

For more information, press only:

Sorina Mone
Magnolia
+41 61 228 90 00

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Valor Econômico and PwC rank CNH Industrial among most innovative companies in Brazil

The country’s leading financial news outlet’s annual ‘Valor Inovação Brasil awards named the Company as leader in its industry group, and seventh in its overall ranking of 150 companies.

London, July 27, 2022

CNH Industrial has once again been recognized as one of Brazil’s most innovative businesses in the annual ‘Valor Inovação Brasil’ awards. The accolades were conferred by national financial news authority Valor Econômico, in partnership with Strategy& – the global strategy consulting team at PricewaterhouseCoopers (PwC). The awards were announced in a virtual ceremony on July 26.

The Valor Inovação Brasil awards were first launched in 2015. CNH Industrial has been included from the start, progressing further up the leader board each year. This edition sees the Company take first place in its sector category for the third consecutive year. CNH Industrial also moved up to its best position yet in the general ranking, placing seventh out of 150 companies from 23 different industries. Participants are assessed using a model specifically developed for Brazil with qualitative and quantitative indicators that identify the companies which adopt the best innovation practices and policies, make the most meaningful investments in the local market and achieve the most significant results.

“These leading positions reflect the evolution of our work, which goes beyond the equipment and services we offer to our people and internal processes. It highlights our innovative culture, the way we invest in our human capital and our entire value chain, always prioritizing the benefits for our customers,” said Vilmar Fistarol, President, Latin America at CNH Industrial.

Globally, CNH Industrial is strongly committed to being a first mover in innovation for agriculture and construction. This is demonstrated by the Company’s continued investment to strengthen its in-house capabilities, the cutting-edge work taking place at its 30 R&D centers; and a strategic focus on digitalization, precision technologies (including automation and autonomy) and advanced technologies (including electrification and alternative fuels).

Brazil is home to over 20% of the Company’s workforce and four manufacturing sites, all hosting dedicated R&D centers. One of the most recent milestones on its innovation journey in Brazil sees an alliance with Cubo Itaú, Latin America’s foremost hub for technological entrepreneurship. The Company sits on the Agro Vertical committee, focused on fostering engagement with agtech start-ups and key players with different expertise to develop joint projects aimed at promoting new solutions for customers in the region.

CNH Industrial (NYSE: CNHI / MI: CNHI) is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its global and regional Brands. Globally, Case IH and New Holland Agriculture supply 360° agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment deliver a full lineup of construction products that make the industry more productive. The Company’s regionally focused Brands include: STEYR, for agricultural tractors; Raven, a leader in digital agriculture, precision technology and the development of autonomous systems; Flexi-Coil, specializing in tillage and seeding systems; Miller, manufacturing application equipment; Kongskilde, providing tillage, seeding and hay & forage implements; and Eurocomach, producing a wide range of mini and midi excavators for the construction sector, including electric solutions. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success. As a truly global company, CNH Industrial’s 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world.

For more information and the latest financial and sustainability reports visit: cnhindustrial.com

For news from CNH Industrial and its Brands visit: media.cnhindustrial.com

Media contacts:

Rebecca Fabian Anna Angelini
North America United Kingdom
Tel. +1 312 515 2249 Tel. +44 (0)7725 826 007

mediarelations@cnhind.com

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Freshworks Helps Businesses Deliver More Delightful Customer Experiences with a New Integration with Google’s Business Messages

Freshchat conversational messaging capabilities expand to Google’s Business Messages as customers engage on Google Maps and Google Search to seek out support

SAN MATEO, Calif., July 27, 2022 (GLOBE NEWSWIRE) — Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today launched an integration with Google’s Business Messages for Freshchat®, Freshdesk Omnichannel® and Freshsales Suite®. This integration can help businesses around the world reach and support their customers directly on Google Maps and Google Search mobile apps – making it easy for agents to support consumers in the places they most commonly use to find local goods and services.

A recent Forrester report commissioned by Google found that 54 percent of consumers expect faster responses from brands and 48 percent want it to happen on the channel of their choice.

“Speed and convenience are key for a great customer experience,” said Bart Jenniches, Google’s Director of Business Communications Partnership. “The integration with Freshworks makes it fast and easy for businesses to have conversations with their customers within the Google apps they know and love.”

The integration of Freshworks products (Freshchat®, Freshdesk Omnichannel® and Freshsales Suite®) with Google’s Business Messages helps businesses accomplish the following:

  • Improve brand value with enhanced accessibility and better discoverability for customers;
  • Seamlessly engage with context and deliver unified conversational experiences for their customers;
  • Offer more timely support and seamless personalized experiences for Google users; and
  • Improve CSAT scores by resolving queries faster in real-time, with a 360° view of the customer across sales, marketing & support touchpoints.

“Consumers want immediate responses through the channel of their choice. Our integration with Google’s Business Messages gives local businesses the power to do just that while retaining a unified view of the customer, making it easier for agents to manage conversations and resolve issues on the right channels,” said Prakash Ramamurthy, Chief Product Officer at Freshworks.

Poorvika Mobiles, an early adopter of the integration and multi-brand retail chain for smartphones and gadgets in India uses Freshchat with Google’s Business Messages. The company relies heavily on Google Search and Maps for its customers to find a nearby store. Poorvika now offers support through Business Messages for 288 outlets, with plans to onboard all 475+ outlets soon. For customers seeking help, this improves discoverability and more immediate responses. For Poorvika’s support team, the integration offers an additional channel to seamlessly support agents with a unified interface across all channels.

“Freshworks has scaled with our business needs as more customers continue to discover us through Google. Chat volume has doubled since the time we started using Freshchat and we currently handle about 50% of the messages we receive each month on Google’s Business Messages,” said Senthil Kumar M, General Manager for Poorvika Mobiles. “We are thrilled to have a unified and integrated communications platform for all our customer support touchpoints, as opposed to multiple, disjoint solutions. We love the scalability and continue to manage the volume using the same team of live chat agents. Our customers love that we serve them on the platform they discover us on!”

FinChoice, a digital financial service provider in Africa, recently added Google’s Business Messages on top of its existing channels of service. FinChoice envisions a fully automated support system to allow its team of 80 agents to focus on the conversations that require a human touch.

“Our goal is to make support instantaneous, enable self-service for our customers and help them in the platform they connect on with us. With Freshworks, we are able to provide customers with the option of reaching out to us through multiple channels. The addition of Business Messages through Google Search aids in the discoverability of our business in the region and the new integration enables us to have customer conversations quickly, without switching apps!” said Farrah Abdurahman, Digital Experience Lead at FinChoice.

The Freshworks and Google’s Business Messages integration is built on the Freshworks Neo platform and is now publicly available for all accounts. Learn more about the integration here.

About Freshworks Inc.

Freshworks Inc., (NASDAQ: FRSH) makes business software people love to use. Purpose-built for IT, customer support, sales and marketing teams, our products empower the people who power business. Freshworks is fast to onboard, priced affordably, built to delight, yet powerful enough to deliver critical business outcomes. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 58,000 customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. For the freshest company news visit www.freshworks.com and follow us on FacebookLinkedIn and Twitter.

© 2022 Freshworks Inc. All Rights Reserved. Freshworks and its associated logos is a trademark of Freshworks Inc. All other company, brand and product names may be trademarks or registered trademarks of their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third party of Freshworks Inc. or any aspect of this press release.

Media Contact:

USA
Erika Howard
pr@freshworks.com

India & MEA
Kingston David
pr@freshworks.com

Myanmar military kills 6 in Sagaing, PDF kills 7 in Magway

UPDATED 4.46 P.M. EDT on 2022-7-27

Military troops have killed at least six people in a raid on a village in Myanmar’s Sagaing region, residents said Wednesday, amid reports that an anti-junta paramilitary group killed seven people in an attack intended as revenge for the executions of four democracy activists.

Sources from Salingyi township’s Yae Mein (South) village said the bodies of six men were discovered when residents returned to the area on Wednesday following the raid a day earlier.

Four of the men were identified as Chit Shwe, 70; Aung Moe, 35; Aung Khaing, 40; and Moe Oo, a 30-year-old member of the anti-junta People’s Defense Force (PDF). The two others had yet to be identified, sources said, adding that they “might have been brought along by the troops.”

A resident who spoke to RFA Burmese on condition of anonymity, citing fear of reprisal, said that the body of PDF fighter Moe Oo was found buried in a shallow grave, while the rest of the bodies were discovered in nearby Yae Mein village (North).

“We found the body of the PDF guy and buried it. We found the bodies of the other three men from Yae Mein (South) village in Yae Mein (North) Village. Altogether, there were six bodies,” the resident said.

“After spending the night in Yay Mein, the soldiers killed them before leaving the village. They raided every village in their path and wreaked havoc. They arrested and tortured people in all of the villages,” he added, without providing details of which other villages had been targeted by the troops.

Residents said the six victims all displayed signs of “serious head injuries” and “gunshot wounds.”

A family member of Aung Moe, who also declined to be named, said the troops had killed him as he returned home for a break from farming.

“When the military entered the village, we all fled because we were afraid. But he came back from the fields for lunch and was nabbed,” the family member said.

“He was beaten up during interrogation the whole day and finally killed.”

According to the relative, Aung Moe’s body was found shirtless with a scarf bearing the logo of the deposed National League for Democracy (NLD) around his neck and “covered with htameins,” or women’s sarongs.

“His hands were tied at the back and his body was dumped in a [rice] paddy bin,” they said.

Family members of Chit Shwe and Aung Khaing said the two men were also killed when they returned to the village following the initial raid on Tuesday. They said Aung Khaing’s eyeballs had been “gouged out.”

It was not immediately clear which military battalion was responsible for the raid and the killings.

The military had yet to release any information regarding the incident and calls by RFA to junta Deputy Minister of Information Maj. Gen. Zaw Min Tun went unanswered Wednesday.

Houses in Yae Mein (South) village, Salingyi township, July 27, 2022. Credit: Citizen journalist
Houses in Yae Mein (South) village, Salingyi township, July 27, 2022. Credit: Citizen journalist

Act akin to ‘war crime’

A Salingyi-based member of parliament for Sagaing region, who also requested anonymity for security reasons, said the killings in Yae Mein (South) village amounted to a “war crime.”

“The military no longer sees members of the public as citizens, but as enemies,” they said.

“Not all people are PDFs or even armed. They are living their lives peacefully. But when troops enter villages … they act in ways that are not in line with a soldier’s ethics. They shoot people in the heads or cut their throats. These are war crimes committed against innocent people.”

A resident of Lin Sa Kyet village, situated nearby Yae Mein (South), told RFA the killings were “so horrible that people of nearby villages are now terrified of the junta troops.”

“The military is brutal. When they enter villages, they kill anyone they find suspicious. They simply shoot people in the heads,” he said.

“The local people are suffering tremendously. They have no place to live. [Those who have fled] are still taking shelter in the jungle. They are finding life very difficult.”

A member of the Salingyi Revolution Army (SRA), a local PDF group, said his group will confront the military to prevent troops from harming any more residents of the township.

“[The troops] no longer have the ability to fight on the ground, so they are bullying and attacking innocent people,” he said.

“We will retaliate. Our focus will be on the military. Our plan is to attack their [supporters]. We’ve been fighting them guerrilla-style in the past, but now we’re going to start fighting them head-on.”

Residents of Salingyi told RFA that two columns of around 150 junta troops are currently operating in the township. They said some 3,000 people from 10 villages have fled their homes because of the military’s presence, and are taking shelter in the jungle.

PDF revenge attack

The discovery of the six bodies in Salingyi township came amid reports by state media and the PDF that seven people were killed in fighting in a village in Magway region, where homes were set on fire in a revenge attack.

Eight local PDF groups raided the pro-junta Pyu Saw Htee militia-occupied village in Pauk township on Monday in retaliation for the weekend executions of four democracy activists, a statement from the PDF groups said.

Former student leader Ko Jimmy, former NLD MP Phyo Zeya Thaw, and two other democracy activists, were hanged Saturday in Yangon’s Insein prison – the first judicial executions in decades. That has further fueled opposition to the military council that seized power from an elected government in February 2021.

A PDF officer said the village had strong leanings towards pro-junta militias and locals were heavily armed.

“Fighting started at 5.30 a.m. and continued beyond 7 a.m.,” said the officer-in-charge of the Southern Pauk Guerrilla Force, who did not give his name for security reasons.

A PDF news release on Tuesday named the attack “Operation Zeya Thaw.”

It said eight joint PDFs, including the Southern Pauk Guerrilla Force, banded together to launch the attack. It said the seven people killed were Pyu Saw Htee militiamen.

Junta-aligned newspapers reported Tuesday that the seven fatalities were civilians, including two members of the village defense force and two children, and that 41 houses were burned down. Kyemon Daily newspaper printed blurred photos of blackened corpses.

The PDFs said they had warned the public about the attacks in advance and civilians had not been deliberately targeted.

This year has seen an upsurge in arson attacks and killings in Myanmar’s Magway and Sagaing regions as violence has spiraled between junta forces and PDFs. 

Last month, independent research group Data For Myanmar, which studies the effects of conflict on communities, said that at least 18,886 houses had been destroyed by military arson across the country since the coup. 

Translated by Khin Maung Nyane.

Updated to include reports of six dead in Sagaing region’s Salingyi township.