The Police would like to alert the public to a new variant of impersonation scam whereby a scammer had impersonated as a Malaysian official. A victim had received a call from someone claiming to be from a Malaysian bank, who informed the victim that he had applied for a credit card and made a cash withdrawal with it. He was told that the bank would investigate the matter.
The victim subsequently received another call from someone claiming to be a police officer from Malaysia. The caller alleged that the victim has made unauthorised credit card transactions, and sent the victim an image of a Malaysian police report purportedly lodged by the victim. The victim was then asked to provide his internet banking credentials and One-Time Password (OTP) for the purpose of investigations. The victim subsequently discovered unauthorised transactions of S$10,000 made from his bank account.
The Police would like to advise members of the public to take the following precautions when they receive unsolicited calls, especially from unknown parties:
a. Don’t panic � Ignore the calls and caller’s instructions. No government agency will request for personal details or transfer of money over the phone or through automated voice machines. Call a trusted friend or talk to a relative before you act as you may be overwhelmed by emotion and err in your judgment.
b. Don’t believe � Scammers may use caller ID spoofing technology to mask the actual phone number and display a different number. Calls that appear to be from a local number may not actually be made from Singapore. If you receive a suspicious call from a local number, hang up, wait a while, then call the number back to check the validity of the request.
c. Don’t give � Do not provide your name, identification number, passport details, contact details, bank account or credit card details and OTP. Such information are useful to criminals.
If you wish to provide any information related to such scams, please call the Police hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness. If you require urgent Police assistance, please dial ‘999’.
To seek scam-related advice, you may call the National Crime Prevention Council’s anti-scam helpline at 1800-722-6688 or visit www.scamalert.sg. Join the ‘let’s fight scams’ campaign at www.scamalert.sg/fight by signing up as an advocate to receive up-to-date messages and share them with your family and friends.
Source: Singapore Police Force