​The BSP is closely coordinating with BPI in relation to the double debit transaction incident affecting BPI accountholders.

The Bank already identified the root cause of the operational error and committed to reverse the erroneous transactions and restore mobile and internet banking services the soonest possible.

The BSP has instructed BPI to submit a timeline and updates on the reversal of its erroneous transactions.

Source: Bangko Sentral ng Pilipinas (BSP)